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Most operators know something is off. They just don't know where to look.
The Diagnostic is a focused audit of your operation from someone who has opened over 60 concepts and scaled to 65 locations. This is not a consulting engagement. It is not a pitch. It is a clear, honest outside read on what is working, what is not, and where your biggest opportunities are hiding.
You choose the focus: operations, culture, menu, marketing, hiring, or the full picture.
The Virtual Diagnostic ($750) starts with a document review — menus, schedules, org chart, sales data, whatever is relevant. We meet for 90 minutes. Within 48 hours you receive a written report with your top three operational leverage points and specific, actionable recommendations.
The On-Site Diagnostic ($1,500) brings me directly to your operation for a full day. I watch your service, read your team, evaluate your systems, and experience your guest journey firsthand. Within 72 hours you receive a full written report with prioritized recommendations and a clear path forward.
No retainer required. No strings attached. You walk away knowing exactly what to fix and in what order.
Best for owners and operators who know something is broken but are not sure what, or who want an expert read before committing to a larger engagement.
Most operators know something is off. They just don't know where to look.
The Diagnostic is a focused audit of your operation from someone who has opened over 60 concepts and scaled to 65 locations. This is not a consulting engagement. It is not a pitch. It is a clear, honest outside read on what is working, what is not, and where your biggest opportunities are hiding.
You choose the focus: operations, culture, menu, marketing, hiring, or the full picture.
The Virtual Diagnostic ($750) starts with a document review — menus, schedules, org chart, sales data, whatever is relevant. We meet for 90 minutes. Within 48 hours you receive a written report with your top three operational leverage points and specific, actionable recommendations.
The On-Site Diagnostic ($1,500) brings me directly to your operation for a full day. I watch your service, read your team, evaluate your systems, and experience your guest journey firsthand. Within 72 hours you receive a full written report with prioritized recommendations and a clear path forward.
No retainer required. No strings attached. You walk away knowing exactly what to fix and in what order.
Best for owners and operators who know something is broken but are not sure what, or who want an expert read before committing to a larger engagement.